What are you trying to fix?

Search by symptom, error code or model. Our guides start with the simple checks, explain what each result means and show when it is time to stop.

Try: Dishwasher Not Draining Dishwasher Troubleshooting Washing Machine Grinding, Scraping or Humming

Not sure what to search for? Use the Fault Finder to narrow it down Got an error code? Decode it

  • Guides show the sources used for their technical claims.
  • Checks start with low-risk, non-invasive steps before moving further.
  • Guides have a named author, and reader corrections are reviewed.

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Troubleshooting tools

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Free tool

Electricity Cost Calculator

Estimate the energy and running cost of a treadmill, walking pad, exercise machine or washing-machine cycle using your own electricity rate.

Free tool

Error Code Decoder

Choose the equipment, type the code on the display and see what it means, what to check first and the manufacturer source behind the explanation.

Free tool

Fault Finder

Answer a few questions about what your treadmill, elliptical, exercise bike, walking pad or washing machine is doing and get the checks most consistent with your answers, in order, with the FixDecoded guide that walks through them.

Free tool

Treadmill Pace & Speed Calculator

Convert treadmill speed in km/h or mph to running pace in minutes per km or mile, see finishing times from 1K to the marathon, and work out the speed you need for a target time.

Free tool

Washing Machine Load Helper

Estimate a dry laundry load and compare it with the washer capacity and the lower limit that some wash programmes specify.

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A sensible way to troubleshoot

  1. Start with the symptom

    Search for what the machine is doing, the code on its display or the model you have.

  2. Rule out the simple causes first

    Work from low-risk checks towards the more involved possibilities instead of replacing parts at random.

  3. Stop when the job stops being owner-safe

    When a check needs live electrical testing, disassembly or specialist tools, the guide should say so.