Hotpoint washing machines Error Codes

Hotpoint publishes a UK washer fault-code list covering electronic, motor, temperature, drain, door and heater faults. Some codes are good candidates for a simple external check; others are a clear hand-off to an engineer.

Before you use this table: These are Hotpoint UK meanings. Model-specific documentation takes priority, especially for washer-dryers and top-loading models.

Error code

Leading zeros, dashes and spacing do not matter: E01, E-1 and E1 find the same row.

Manufacturer-documented Meaning taken from a manufacturer manual or support page. Reported Consistent owner and technician reports; the manufacturer has not published this code. Confirm with them if it matters.

Code	What it means	Where to look first
F01Also shown as: F1Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Electronic circuit-board fault. Likely causes Electronic control fault Source checked 2026-09-19	Unplug the appliance for at least two minutes, reconnect it, wait about 30 seconds and try once as Hotpoint recommends If F01 remains, arrange service Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F02Also shown as: F2Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Motor-circuit fault, often seen as intermittent or absent drum rotation. Likely causes Motor or motor-control circuit fault Source checked 2026-09-19	Do not keep running the washer if the drum will not turn normally Hotpoint recommends engineer diagnosis for this code Washing Machine Not Spinning? Diagnose the Real Cause →
F03Also shown as: F3Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Temperature-sensing fault. Likely causes Temperature-sensor or related circuit fault Source checked 2026-09-19	Stop using repeated hot cycles to test it Use Hotpoint model-specific service guidance Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F05Also shown as: F5Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Waste-water blockage or pump problem; water may remain in the drum and the door may stay locked. Likely causes Blocked pump filter where fitted Blocked waste hose or under-sink plumbing Drain pump fault if the path is clear Source checked 2026-09-19	Check the pump filter only if the handbook shows an owner-accessible filter Check the waste-water hose for blockage or kinks Check the household/under-sink waste path before blaming the pump Washing Machine Not Draining? Diagnose the Real Cause →
F06Also shown as: F6Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Door-lock fault. Likely causes Door is not locking or the lock circuit has failed Source checked 2026-09-19	Check that nothing is trapped in the door area and close it normally Do not force or bypass the lock If F06 remains, arrange service Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F07Also shown as: F7Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Electronic/heating-control fault. Likely causes Heater-control or electronic fault Source checked 2026-09-19	Stop the cycle and use model-specific Hotpoint service guidance Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F08Also shown as: F8Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Heater fault. Likely causes Heater or heater-control fault Source checked 2026-09-19	Do not access heater wiring or make live measurements unless qualified Arrange model-specific diagnosis Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F09Also shown as: F9Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Software/electronic configuration fault. Likely causes Electronic control/software fault Source checked 2026-09-19	Power the machine down normally and follow Hotpoint support for the exact model If F09 remains, arrange service Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F11Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Pump-circuit fault. Likely causes Drain-pump electrical/control fault Source checked 2026-09-19	If water is retained, drain it using the safe procedure in the handbook Rule out accessible drain blockage first; if the code remains, arrange service Washing Machine Not Draining? Diagnose the Real Cause →
F12Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Electronic control/communication fault. Likely causes Electronic control communication problem Source checked 2026-09-19	Switch the appliance off normally and use model-specific support if the code returns Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F13Hotpoint washer-dryers covered by the UK fault-code guideManufacturer-documented	Dryer temperature-sensing fault on washer-dryer models. Likely causes Drying-system temperature-sensing fault Source checked 2026-09-19	If your appliance is a washer-dryer, stop the drying programme and arrange model-specific diagnosis Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F15Hotpoint models covered by the UK fault-code guideManufacturer-documented	Heater-control fault. Likely causes Heating-system control fault Source checked 2026-09-19	Do not access live heater circuits Arrange model-specific service Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F16Hotpoint top-loaders covered by the UK fault-code guideManufacturer-documented	Drum-position fault on top-loading models. Likely causes The top-loader has not detected the expected drum position Source checked 2026-09-19	Stop the machine and use the handbook/service guidance for the exact top-loader model Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →
F18Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented	Internal data/communication fault. Likely causes Electronic data or control communication fault Source checked 2026-09-19	Power the washer down normally and arrange service if the code returns Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

Code

What it means

Where to look first

F01Also shown as: F1Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Electronic circuit-board fault.

Likely causes

Electronic control fault

Source checked 2026-09-19

Unplug the appliance for at least two minutes, reconnect it, wait about 30 seconds and try once as Hotpoint recommends
If F01 remains, arrange service

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F02Also shown as: F2Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Motor-circuit fault, often seen as intermittent or absent drum rotation.

Likely causes

Motor or motor-control circuit fault

Source checked 2026-09-19

Do not keep running the washer if the drum will not turn normally
Hotpoint recommends engineer diagnosis for this code

Washing Machine Not Spinning? Diagnose the Real Cause →

F03Also shown as: F3Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Temperature-sensing fault.

Likely causes

Temperature-sensor or related circuit fault

Source checked 2026-09-19

Stop using repeated hot cycles to test it
Use Hotpoint model-specific service guidance

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F05Also shown as: F5Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Waste-water blockage or pump problem; water may remain in the drum and the door may stay locked.

Likely causes

Blocked pump filter where fitted
Blocked waste hose or under-sink plumbing
Drain pump fault if the path is clear

Source checked 2026-09-19

Check the pump filter only if the handbook shows an owner-accessible filter
Check the waste-water hose for blockage or kinks
Check the household/under-sink waste path before blaming the pump

Washing Machine Not Draining? Diagnose the Real Cause →

F06Also shown as: F6Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Door-lock fault.

Likely causes

Door is not locking or the lock circuit has failed

Source checked 2026-09-19

Check that nothing is trapped in the door area and close it normally
Do not force or bypass the lock
If F06 remains, arrange service

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F07Also shown as: F7Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Electronic/heating-control fault.

Likely causes

Heater-control or electronic fault

Source checked 2026-09-19

Stop the cycle and use model-specific Hotpoint service guidance

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F08Also shown as: F8Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Heater fault.

Likely causes

Heater or heater-control fault

Source checked 2026-09-19

Do not access heater wiring or make live measurements unless qualified
Arrange model-specific diagnosis

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F09Also shown as: F9Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Software/electronic configuration fault.

Likely causes

Electronic control/software fault

Source checked 2026-09-19

Power the machine down normally and follow Hotpoint support for the exact model
If F09 remains, arrange service

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F11Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Pump-circuit fault.

Likely causes

Drain-pump electrical/control fault

Source checked 2026-09-19

If water is retained, drain it using the safe procedure in the handbook
Rule out accessible drain blockage first; if the code remains, arrange service

Washing Machine Not Draining? Diagnose the Real Cause →

F12Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Electronic control/communication fault.

Likely causes

Electronic control communication problem

Source checked 2026-09-19

Switch the appliance off normally and use model-specific support if the code returns

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F13Hotpoint washer-dryers covered by the UK fault-code guideManufacturer-documented

Dryer temperature-sensing fault on washer-dryer models.

Likely causes

Drying-system temperature-sensing fault

Source checked 2026-09-19

If your appliance is a washer-dryer, stop the drying programme and arrange model-specific diagnosis

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F15Hotpoint models covered by the UK fault-code guideManufacturer-documented

Heater-control fault.

Likely causes

Heating-system control fault

Source checked 2026-09-19

Do not access live heater circuits
Arrange model-specific service

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F16Hotpoint top-loaders covered by the UK fault-code guideManufacturer-documented

Drum-position fault on top-loading models.

Likely causes

The top-loader has not detected the expected drum position

Source checked 2026-09-19

Stop the machine and use the handbook/service guidance for the exact top-loader model

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

F18Hotpoint washing machines covered by the UK fault-code guideManufacturer-documented

Internal data/communication fault.

Likely causes

Electronic data or control communication fault

Source checked 2026-09-19

Power the washer down normally and arrange service if the code returns

Washing Machine Troubleshooting: Diagnose Common Problems by Symptom →

Code not listed? Not every brand publishes its codes, and we only list meanings we can trace. Two things help:

Sources and when they were checked

Hotpoint UK: Washing Machine Error Codes Troubleshooting Guide checked 2026-09-19

Codes can vary by model and generation. If the wording in the manual for your exact model differs from this table, follow the manual for that machine.